top of page
Writer's pictureKhemkhaeng S.

24/7 Non-Emergency Ambulatory AI Call Centre using unlocksales.

Sawatdee Kha,


As the head of customer service at unlocksales.ai, I'm excited to share a remarkable achievement that demonstrates our commitment to improving lives through innovative AI solutions. Recently, we implemented a 24/7 non-emergency AI call center for an emergency ambulatory care agency. This AI system is designed to efficiently answer, redirect, and manage incoming calls, ensuring that every inquiry is handled promptly and accurately.


This initiative was driven by the agency's need to enhance their call handling capabilities and provide swift, reliable service to their community. Our AI call center has transformed their operations by reducing wait times and ensuring that callers receive the assistance they need without delay.


I am incredibly proud to say that both the emergency ambulatory care agency and the callers have expressed immense gratitude for the efficiency and reliability of our AI call center. The positive feedback has been overwhelming, with many appreciating the seamless experience and quick resolutions provided by our system.


Moreover, this implementation has significantly impacted our call center staff's roles. By managing routine inquiries and call routing, the AI system has allowed our human agents to focus on high-touch, empathetic interactions that are crucial in moments of need. Our staff members are now able to dedicate their efforts to providing solace and support to clients who require a human touch, greatly enhancing job satisfaction and morale.


Seeing our technology make such a tangible difference is incredibly rewarding. It reaffirms our belief in the power of AI to not only improve operational efficiency but also to elevate the human aspects of customer service. Our team at unlocksales.ai is dedicated to continuing this journey of innovation, always striving to find new ways to enhance the customer experience through intelligent solutions.

11 views0 comments

Recent Posts

See All

Opmerkingen


bottom of page